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NETFILE - Ottawa  Government
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NETFILE is one of our electronic tax-filing options. This transmission service allows you to file your personal income tax and benefit return directly to the Canada Revenue Agency (CRA) using the Internet. You can only transmit your own tax return to the CRA using NETFILE. You cannot transmit tax returns on behalf of your clients.

When you use NETFILE, you cannot change any of your personal information such as your name, address, date of birth, or direct deposit information.

To change your address: If you are already registered to use the My Account online service, login and change your address prior to using NETFILE. If you are not registered, you can change your address by calling 1-800-714-7257.

For information on changing your name and/or date of birth, contact Individual income tax enquiries at 1-800-959-8281.

To request direct deposit or update your information you can use one of the following options:


  • My Account service;
  • complete a Form T1-DD(1) Direct Deposit Request and mail it to your tax centre;
  • drop off your completed Form T1-DD(1) directly at a tax office or;
  • you can call 1-800-959-8281 if you need help to complete the direct deposit information, or to cancel the direct deposit service.

NETFILE is intended for the millions of individuals who use commercial software to manage their financial affairs and prepare their tax returns. These individuals can transmit their own tax returns using the CRA's free Internet transmission service, NETFILE. In the past, they had to print and mail their tax returns.

The NETFILE transmission service to electronically file your 2008 personal income tax and benefit return is open from February 9, 2009, until September 30, 2009.

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